UITS-NW Telecommunications and Networking is a local campus resource providing voice and data services in partnership with central University Information Technology Services (UITS) and leading technology suppliers.
Voice and data service requests such as adds, moves, changes, repairs, and consulting should be directed to the UITS-NW Support Center.
UniCom at IU Northwest
UniCom is Indiana University's term for Unified Communications, a service that brings voice, video, and data together in a unified desktop communication system, providing instant messaging (IM), telephony, email, desktop sharing, and audio/video conferencing.
When the system asks to enter the "extension", enter all 10-digits of your office phone: 219-980-XXXX or 219-981-XXXX followed by the # sign.
From the Microsoft Lync phone, call:
an IU Northwest campus extension, dial the 4-digit extension.
any off-campus US local or long distance number, dial the full 10-digit number, e.g., 219-XXX_XXXX.
an international number, dial 011 plus the international country code, then the phone number. When a second dial tone is heard, enter theauthorization code.
As of January 22, 2017, Lync 2010 for Windows no longer works with IU's UniCom service. Windows users at IU should switch to either Skype for Business/Lync 2013, which is available from IUware as part of the Office 2013 suite), or Skype for Business 2016, which is available as an Office 365 ProPlus app. For more, see About the migration from Lync to Skype for Business
