- What number do I dial in an emergency?
- Using any office phone, dial any of the following:
- 911 (goes to IU Northwest Police)
- 9-911 (goes to IU Northwest Police)
- 6501 (goes to IU Northwest Police) (IU Northwest Police's campus 4 digit extension)
- Using an indoor campus phone, dial any of the following:
- 911 (goes to IU Northwest Police)
- 9-911 (goes to IU Northwest Police)
- 6501 (goes to IU Northwest Police) (IU Northwest Police's campus 4 digit extension)
- Using an outdoor emergency phone or elevator phone:
- Outside - Tall red poles, push HELP button (goes to IU Northwest Police)
- Outside - Red box phones, push HELP button (goes it IU Northwest Police)
- Elevators - Use the Push to Talk button or use handset if present
- Using a personal cell phone:
- Dial (219) 980-6501 (goes to IU Northwest Police)
- Dial 911 (Call will be routed to nearest off-campus 911 emergency center. Your call will not go to the IU Northwest Police.)
- Using the RAVE Guardian app:
- Tap the Call 911 button on the screen (goes to IU Northwest Police)
- Using any office phone, dial any of the following:
- How do emergency call services work from desk phones?
- Office phone calls do not display your phone location
- If you make an emergency call, please immediately provide your location, a description of the problem, and your name.
- What is a "Campus Phone"?
- Campus Phones are located in publicly accessible areas of the campus buildings. A full list of campus phones is located here.
- What is an "Emergency Phone"?
- There are two kinds of Emergency Phones located on the campus grounds. Both types connect to the IU Northwest Police without dialing any numbers and display the approximate location of the phone to the dispatcher. A full list of Emergency Phones is located here.
- Code Blue Phones are located on the tall red poles with the blue light on top. To operate, push the large red circular button labeled help. You will automatically be connected to the IU Northwest Police.
- Ramtel phones are located in the red boxes on poles or buildings. To operate, push the large red circular button. You will be connected to the IU Northwest Police.
- Please take time to locate the Emergency Phone nearest you.
- Or, please view the map to see a listing of Emergency Phones on campus: http://www.iun.edu/map/emergency-phones/index.htm.
- There are two kinds of Emergency Phones located on the campus grounds. Both types connect to the IU Northwest Police without dialing any numbers and display the approximate location of the phone to the dispatcher. A full list of Emergency Phones is located here.
- Why do campus emergency calls go to the IU Northwest Police?
- IU Northwest Police personnel are fully authorized police officers. They are highly trained in emergency procedures. As they are located on-campus and familiar with the campus, they can respond more quickly than off-campus emergency responders.
- IU Northwest Police will contact and assist with any other emergency services needed, such as fire or medical.
- What happens if my office internet is not working or electrical power goes out?
- When campus loses electrical power, internet and phone services via the office phones will not work. Your alternatives are:
- Use a personal cell phone until power is restored:
- Use the RAVE Guardian app, tap Call 911 (goes to IU Northwest Police)
- Dial (219) 980-6501 (goes to IU Northwest Police)
- Dial 911 (Call will be routed to nearest off-campus 911 emergency center. Your call will not go to the IU Northwest Police.)
- If you do not have a cell phone or prefer not to use it, you can:
- Use the Campus Phone nearest to your location. See #1
- Use an outdoor Emergency Phone. See #1
- Use a personal cell phone until power is restored:
- When campus loses electrical power, internet and phone services via the office phones will not work. Your alternatives are:
- What if my office phone is not working?
- Use the Campus Phone or Emergency Phone nearest to your location. See #1.
- If only your office phone is not working, useany otheroffice phone that is available.
- What if the Exchange server for Outlook is down?
- If you still have an Internet connection, pick up the handset of your office phone and dial 911.
- Where are Emergency and Campus Phones located?
- Emergency and Campus Phonesare located inpublicly accessible areas of the campus buildings and grounds. These will all operate forseveral hours even if there is no electricalpower. Campus Phones are located inside campus buildings, and Emergency Phones are located outdoors on the campus grounds.
- A full list of Campus Phones is located here.
- A full list of Emergency Phones is located here.
- Please take time to locate the Emergency and Campus Phones nearest you.
- Or, please view the map to see a listing of Emergency Phones on campus: http://www.iun.edu/map/emergency-phones/index.htm.
- Who do I contact if I have a question about these services?
- Contact the UITS Northwest Support Center
- Call (219) 981-4357 (HELP), email iunhelp@iun.edu or visit Hawthorn Hall, Room 108.
- Contact the UITS Northwest Support Center
| Building | Inside Location(s) |
|---|---|
| Dunes Medical/Professional Building |
|
| Hawthorn Hall |
|
| john W. Anderson Library Conference Center |
|
| Marram Hall |
|
| Moraine Student Center |
|
| Raintree Hall |
|
| Savannah Center |
|
| Building | Outdoor Location(s) |
|---|---|
| Dunes Medical/Professional Building |
|
| Hawthorn Hall |
|
| John W. Anderson Library Conference Center |
|
| Marram Hall |
|
| Parking Lots |
|
| Raintree Hall |
|
| Savannah Center |
|
