September 19, 1997
Fac: the staff in the computer center should be praised for the performance in light of recent problems.
Fac: there seems to be some confusion over the Macintosh situation on campus.
Are these computers being supported? Are they being phased out?
Chan: Macs are here to stay.
Moran: money has been set aside to upgrade Macs
Fac: what is the situation with remote access to email?
Moran: in the past a software problem made remote access difficult. However, this has been corrected within in the last two weeks and will be publicized shortly.
Fac: it seems that the computer committee's ability to set academic policy about computers has been removed from the committee's charge.
Fac: no, the committee can set academic policy on computers. This was added into the charge in April 1997.
Fac: what assurances do we have that the server is being backed up?
Moran: the server is being backed up every night. We do want to move to a new email system which would send the emails directly to your hard drive.
Fac: why were requests for new Mac computers not funded?
Moran: the Deans were asked to provide a prioritized list. Because of the limited money available, not every request could be filled, so requests were filled according to the Deans's lists.
Fac: I don't even have a cd-rom drive.
Moran: Three priorities have been set: to get everyone on the Web, to give everyone cd capability, and then upgrade as many computers as possible. Money is the issue; there isn't money for everything needed.
Fac: we should be reminded that even the best computer systems fail. Practice safe computing.
Fac: which computer hardware and software to use should fall under academic freedom, and faculty should not be told what type of machine they can use.
Chan: people should have what they want up to a point and within funding priorities. We have to set priorities.
Fac: money is not the problem. Couldn't we just divide the money evenly and let the divisions decide?
Moran: The VC decided on a set of guidelines and Computer Services followed those guidelines..
Med.Fac: we saw the problems on HAW1 coming and installed our own server. Money is not the point, attitudes, particularly towards Mac users, are poor.
Fac: agreed. Money is not the problem, the attitudes in Computer Services are.
Moran: there's no excuse for the recent technological problems and I'm going to do everything I can to make sure it doesn't happen again. Please bring your concerns to me and I will respond. Mac support is not good for a variety of reasons: sometimes people's personal views interfere; we lost our primary Mac person and have reorganized the unit. Now we need to get people additional training. There are lots of reasons why things are not as they should be and I'm working hard to improve matters. Marilyn Vasquez and I will meet with any group to hear your concerns.
Fac: What is the policy on purchasing new computers?
Moran: Hardware requests are reviewed by the appropriate person in Computer Services and forwarded if two criteria are met: can the campus support the product, and is this product readily available in the marketplace. There has never been a purchase request held back.
Fac: Perhaps it is time to consider, formally, the issue of computer use as it relates to academic freedom. Rooda: This is an issue for the computer committee to examine.