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Bloomington Classification & Salary

Salary Administration Program
Service Maintenance Staff

Indiana University will implement a new salary administration program for Service Maintenance Staff working on the Bloomington campus, effective with the payroll period beginning July 11, 2010. The new program’s design is based on the university’s market-based total compensation philosophy (pay and benefits) for all Staff.

All Service Maintenance jobs have been allocated to specific levels and pay rates based on published salary survey data for the relative labor market. Each position has been classified to its respective job and level based on the duties and responsibilities management has assigned to the position.

Definitions

A job is a collection of positions that have similar major duties and responsibilities.

A position is a specific set of duties and responsibilities assigned to and performed by an individual employee.

A job specification provides a summary of the types of duties and responsibilities that are required of the numerous positions that are within a given job. It also includes the minimum knowledge, skills, abilities, education and experience needed to perform the duties of the positions that are found in the job.

A position description provides a detailed description of the specific duties, responsibilities and required knowledge, skills, abilities, education and experience of a particular position.

Employee Communications

All Service Maintenance Staff will receive a personalized statement that explains how the duties and responsibilities of his/her position are classified. They will also receive an information sheet that provides answers to commonly asked questions.

• Information Sheet (PDF)

Salary Schedule - effective July 11, 2010

The 2010/2011 Service Maintenance Salary Schedule includes classification levels that recognize different levels of skill and responsibility; pay rates relative to the relevant competitive labor market; and consideration for the meaningful value of the university’s benefit program.

• Service Maintenance Salary Schedule
• Apprentice and Trainee Salary Schedule

Market Study

The last review of the Service Maintenance jobs was more than 20 years ago. Over a year ago, a management work group was formed to review the Service Maintenance jobs and salary schedule. The work group was made up of management from Physical Plant, Indiana Memorial Union, Residential Programs and Services and Human Resources representatives.

The Service Maintenance market study project consisted of four phases:

• Review jobs and update job specifications.
• Gather and analyze market data for comparable jobs.
• Review and update salary schedule.
• Classify positions into jobs.

Phase 1: Review jobs and update job specifications
The jobs and job specifications were reviewed and updated by unit management and Human Resources to reflect the current duties and responsibilities that management has assigned and the minimum education and experience requirements needed for each of the jobs.

• Job Specifications

Staff should speak to their Supervisor or Human Resources Representative if they have questions about the job specification for the job that their position falls under.

Phase 2: Gather and analyze market data for comparable jobs
Salary survey market data was collected for 60 Service Maintenance jobs. 75% of all Service Maintenance Staff are employed in these 60 jobs. The salary data collected reflects actual salaries paid by comparable organizations in relevant labor markets (primarily Indiana) at the 50th percentile or median. The median generally represents salaries paid to individuals whose performance is satisfactory and who have a number of years of experience in the job or comparable experience with another organization.

The following published salary surveys were used:

Survey Publisher	Survey Name
Bureau of Labor Statistics	Metropolitan Area Employment & Wage Estimates
Compdata Surveys	Compensation Data - Indiana
Economic Research Institute	ERI
Mercer HR Consulting	Metropolitan Benchmark Database
Salarycom for Employers	CompAnalyst
WatsonWyatt	WatsonWyatt Trade and Technical

Once the salary survey data was gathered, it was analyzed to determine the competitive position of the University’s Bloomington Campus Service Maintenance Salary Schedule.

The competitiveness of the current pay schedule is at 108% of the market median. This indicates that the current pay schedule is approximately 8%, on average, above the market median salaries. Note: The methodology used in this study and the findings are consistent with those reported in a study conducted by Mercer, an international Human Resources consulting firm, in April, 2006. The university’s strong benefit package increases the competitiveness of the total compensation by at least an additional three to five percent.

Phase 3: Review and update salary schedule
The university’s salary schedule (levels and pay rates) for Service Maintenance jobs is considered a step rate pay program. This type of program is more commonly utilized for Service Maintenance jobs than other types of work. The salary schedule that has been in place for many years provides for an entry rate of pay and two automatic pay increases upon completion of 1 year and 2 years in the job. Service Maintenance jobs, other than apprenticed trade jobs, do not generally take two years to become fully proficient in the duties and responsibilities.

The new salary schedule is based on two step pay rates – an entry rate and a full pay rate. Employees are eligible for the full pay rate for his/her job and classification level following 26 weeks in the position and overall performance that is satisfactory.

Phase 4: Classify positions into jobs
All Service Maintenance positions were classified to a job level. The levels were established based on these factors:

• Published salary survey data for survey jobs with comparable duties and responsibilities to the IU jobs, where available
• Consideration of the scope and complexity of the job’s duties and responsibilities and minimum required qualifications relative to comparable IU jobs

Questions about the market study project or the new salary administration program can be directed to Supervisors, HR representatives or .