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Indiana University Northwest

Strategic Planning Committee

Outcome 7

2005 Service Philosophy - Student Services Administration

Student Service Administration is committed to serving students and meeting their academic, social, personal, and cultural needs. We provide support services that facilitates in student retention and persistence to graduation. We advocate for a climate in which knowledge and acceptance of a diverse world is understood, embraced, and celebrated. We will:

  • Assist in creating a climate conducive to learning and success

    We believe that students can learn if the environment is conducive to learning and will make every effort to help create such an environment.

  • Assist in creating a climate that values the principles of diversity

    We believe that diversity makes a strong positive contribution to the intellectual development of college and university students.

  • Be available to students

    We keep office hours at convenient times for students. Minimum office hours :

    • Monday / Thursday, 8 a.m. to 6 p.m.
    • Tuesday / Wednesday / Friday, 8 a.m. to 5 p.m

    Recreation & Fitness is opened from

    • Monday to Thursday, 6 a.m. to 10 p.m.
    • Friday, 6 a.m. to 5 p.m.
    • Saturday / Sunday, 8 a.m. to 3 p.m.
  • Enrich the educational experience through extra-curricula experiences

    A wide variety of opportunities for involvement in campus life and enrichment activities is valued, available, widely communicated and easily accessible for all students.

  • Be knowledgeable about our respective areas

    Each unit must be knowledgeable of relevant government and association policies and regulations related to their respective areas

  • Serve as student advocates

    We will advocate for students and serve as a liaison between students and the faculty and administration.

  • Offer educational and cultural opportunities

    We offer educational and cultural opportunities to students to enhance their development in lifelong learning, ethical practices, developing successful careers, and becoming effective citizens.

  • Help students to understand policies that impact their matriculation

    We assist student in understanding policies that are relevant to them.

  • Offer appropriate referrals, when necessary

    When assisting students, we are prepared to offer appropriate referrals that will be helpful.