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Indiana University Northwest

Office of Marketing and Communications

Majority of IU Northwest RedHawk Shuttle riders recommend the service

Usage, riders’ A-plus reviews keep shuttle in operation for 2011-12 academic year

Ask any college student across the U.S. about their campus parking situation, and most will agree it can be quite a challenge. In an effort to help curb parking woes, Indiana University Northwest introduced in the fall of 2010 the off-campus Park & Ride lot, located at the university’s Arts on Grant location, with convenient RedHawk Shuttle operations to and from the main campus. The Park & Ride lot is located at Grant Street and 37th Avenue in the Village Shopping Center. 

Due to an overwhelming positive response to the service, the Park & Ride lot and RedHawk Shuttle will again be a viable option for students, faculty and staff during the 2011–12 academic year. 

In April, more than 110 RedHawk Shuttle riders completed a simple, seven-question survey to help campus administrators determine the value of the RedHawk Shuttle service, as well as learn ways to improve it. 

Not only did riders believe the service was a “time and gas saver,” many students felt it was a convenient option, particularly for fine and performing arts students with classes at the Arts on Grant location. 

Nearly 75 percent of the respondents said they used the RedHawk Shuttle two to four days per week. And, 84 percent of riders gave the service rave reviews, saying they have recommended the RedHawk Shuttle to other IU Northwest students, faculty or staff. 

“We were reassured by the survey findings that the off-campus parking lot and shuttle service is a very practical and convenient solution to the increased traffic flow our campus has, and will continue to experience as a result of high student enrollment,” said Vice Chancellor for Administration Joe Pellicciotti. 

With open-ended responses like, “this is one of the best features of IU Northwest,” more than 80 percent of surveyors stated that they plan to use the shuttle in the Fall 2011 term. Pellicciotti said he expects the RedHawk Shuttle to continue to experience wide usage and positive reviews. 

“RedHawk Shuttle riders increased by 23 percent between the fall and spring semesters,” Pellicciotti noted. “But, it’s important to note we have not reached full capacity and, therefore, we encourage all incoming and returning students, faculty and staff to highly consider the Park & Ride lot and the RedHawk Shuttle when arriving on campus during peak hours, which are between 9 a.m. and 2 p.m.” 

Shuttle schedule 

The RedHawk Shuttle will run from 8 a.m. until 7:30 p.m., Monday through Thursday, during the fall and spring semesters when classes are in session. Shuttle departures and arrivals will occur every 10 minutes with two campus stops: the Moraine Student Center, located just south of the main campus parking lot, adjacent to the Savannah Center, and the south entrance of the Library Conference Center, located on 35th Avenue. Signage indicates the designated drop-off points. 

The first shuttle departs at 8 a.m. from the Park & Ride lot. Moraine Student Center will be the first stop, followed by the Library Conference Center. 

The final shuttle of the day departs at approximately 7:20 p.m. from the Moraine Student Center and 7:23 p.m. from the south entrance of the Library Conference Center on 35th Avenue. The final shuttle will arrive at the Park & Ride lot at 7:30 p.m. 

All riders are required to present a university ID to board the shuttle. There will be on-site security at the Park & Ride lot during its hours of operation, and the campus police department will patrol the lot as part of its regular rounds. 

Shuttle passengers should note that the RedHawk Shuttle does not run after 7:30 p.m. IU Northwest strongly encourages students, faculty and staff to keep their evening class and work schedules in mind to ensure transportation is available to and from campus.


Media Contact

Emily Banas
Office of Marketing and Communications

Erika Rose
Office of Marketing and Communications

Related Links

RedHawk Shuttle