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Lab Consultant Job Description
Your role as a Computer Lab Consultant is vital to the IU Northwest community. The following description provides a brief overview of the responsibilities
and skills expected from the lab consultants. (*Note: Lab Consultants
may be asked to perform job related duties beyond those that are
outlined here.)
| Title: |
Computer Lab Consultant |
| Department: |
Computer Services |
| Reports to: |
Computer Lab Manager |
| Classification: |
Hourly |
| Pay Rate: |
$7.00 per hour |
Primary Duties and Responsibilities
- To provide helpful and courteous assistance to students, faculty,
and fellow consultants.
- To maintain a pleasant environment that promotes learning. (This
involves cleaning the assigned areas during your shift, maintaining
a quiet atmosphere that allows research and study, etc.)
- To enforce lab policies.
- To obtain information from the IU Northwest community regarding their computing
needs and addressing those needs when possible.
- To assist full-time staff with departmental projects and assignments.
- To continually improve his/her consulting ability. (Ex: Self-Learning,
Training Workshops, NetG, etc.).
Required Skills and Abilities
- Strong computer background in Windows and Mac environments.
- Experience in the following:
- Microsoft Office XP (Word, Excel, Access, PowerPoint)
- Internet capabilities
- Other campus related software
- Solid organizational and time management skills.
- Excellent verbal and written communication skills are a must.
- Customer Service - positive and friendly attitude.
- Ability to work well with others.
- Ability to take and follow instructions.
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