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The campus serves all individuals through the consistent application
of the following service standards:
1. Welcome and Acknowledge Promptly
2. Demonstrate Competency and Accuracy
3. Treat All Individuals with Dignity and Respect
4. Project Understanding and a Caring Attitude
5. Provide Prompt and Timely Service
6. Create and Maintain a Comfortable, Open and Safe Environment
7. Identify Needs and Expectations
8. Explains Procedures, Processes and Time Lines Appropriately
9. Follow Up and Follow Through
10. Involve and Empower Individuals to Encourage Self-Responsibility
11. Ensure Confidentiality at All Times
12. Project a Positive Attitude
13. Communicate Clearly and Concisely
14. Work Collaboratively to Meet Service Goals and Objectives
Complied by a Service Steering Committee from departmental service standards
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