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Welcome to The IT Help Desk Website

Please take some time to look around and explore some of the information we currently have posted. The amount and usefulness of the information we are compiling will hopefully make your computing life here at IU Northwest much smoother. If all else fails, you can always call HELP (4357) or email us... our knowledgeable staff will be happy to assist you.

Passwords & Resetting Passwords

IU Northwest IT Help Desk personnel will never ask for your password. Never give out your password to anyone.

Further, The IT Help Desk personnel are never allowed to change or reset passwords over the phone, via e-mail, etc. Please do not ask -- this rule is in place to help ensure the integrity of the system. You must come in person to The IT Help Desk with a photo ID to have any work done with your password.

IU Computing Technology Accounts (IU Email, Oncourse, OneStart, and more) are available to current students, faculty, and staff. For more information about all that the account has to offer, try our Good Place to Start section.