Office of the Bursar

Payment Problems

Individuals who do not have access to OneStart may make credit card payments (Visa, MasterCard and Discover) through the alternate IUPay Plus link below. 

IUPay Plus

Current students should sign onto www.onestart.iu.edu to make payments. 

Individuals who use this alternate payment site will not receive immediate credit to their bursar accounts.  Bursar accounts will be credited the next available business day.   Payments made after 5pm will be considered next business day and will take up to 2 business days to apply to your account.   If you wish to have your account immediately credited and cleared then you will need to pay on Onestart or in person during normal business hours.  Only individuals who have their student identification number and wish to make a payment to their Indiana University Northwest Office of the Bursar student account should use this site, all unidentified payments will be returned.  If your payment is returned because it is unidentified you account could be subject to a monthly late payment fee which is non refundable. 

You can avoid money problems by paying your bills on time and managing your money. The Office of the Bursar can help you do both, but in the event that a problem should arise, remember that:

• If a check is returned for insufficient funds or due to a stop payment, a service charge of $27.50 or 5 percent of face value (whichever is greater) will be assessed to your account. If a nonnegotiable check is returned, your check-writing privileges and credit standing will be jeopardized.
• Nonnegotiable credit cards will result in a service charge of $27.50 or 5 percent of the charge (whichever is greater) being assessed to your bursar account. Nonnegotiable charges will jeopardize your credit card privileges and credit standing with the university.
• If payment is not received by the due date, a late payment fee will be assessed. Should any portion of your account remain unpaid, a late fee will continue to be assessed.
• Prior term charges must be paid with guaranteed funds. Credit Card (Visa, MasterCard, and Novus/Discover), Money Orders or Cashiers Checks.
• IU refers past due accounts for collection and will authorize third party and/or legal action to effect resolution of an account. Students will be liable for all reasonable collection costs (including attorney fees and other charges) necessary for the collection of a past due account.
• Past due accounts will be encumbered and University services (i.e., transcripts, enrollment verification, and registration) will be denied until the account is paid in full.

For more information or for specific tips on how to manage your money or pay your bills, contact us today at:

Office of the Bursar
Indiana University Northwest
Hawthorn Hall 102
3400 Broadway
Gary, IN 46408-1197
Phone: (219) 980-6622 or toll free (888) 968-7486
Fax: (219) 981-4246
Email:
Hours: Monday and Thursday, 8 a.m. to 6 p.m.; Tuesday, Wednesday, and Friday, 8 a.m. to 5 p.m.