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Office of the Bursar

Methods of Payment

IU Bursar Pay Guide  

IU Bursar Pay Guide

Electronic statements are issued and payments are collected by the Office of the Bursar through the IU electronic billing system and HigherOne's payment system, known together as 'IU Bursar Pay'. A student may choose to set up a "3rd Party User", often a parent or guardian, who may then view and/or pay the student's bill. However, students are ultimately responsible for the timely payment of their bursar bill.
Before a parent or guardian may begin accessing bursar information, the student must create a "3rd Party User". Please see the step-by-step instructions "Setting Up a 3rd Party User".
If a 3rd Party user loses the password or needs to have the password reset, the student can reset their password through OneStart. Please see the step-by-step instructions "Resetting a 3rd Party User's Password".

You can print/view the Bursar "How to Guide" or use the information below.


IU Bursar Pay allows the student and the 3rd Party User to:

View A Statement

Statements may be viewed by the student and any 3rd Party Users set up by the student through OneStart.

View Current Statement -- Student

  1. Go to Pay/View Bursar Bill at One.iu.edu.
  2. Signin with your username and passphrase.
  3. On the Billing page, click on the Statements tab.
  4. Click on PDF to view itemized bill with total due, deferment amount, due date, message applicable to the billing cycle, and payment coupon to use if mailing a check.
Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if you are expecting a credit but it did not show on your bill, check New Activity to see if the credit has been applied to your bursar account. The balance on the New Activity page is for new activity only; not your overall bursar account balance.

View Current Statement -- 3rd Party User

  1. Go to 3rd Party user access at One.iu.edu.
  2. Enter your student's University ID number and your user name and passphrase and click Submit,
  3. Click Bursar Balances and Bills.
  4. On the Billings page, click on the Statement tab.
  5. Click on PDF to view itemized bill with total due, deferment amount, due date, messages applicable to the billing cycle, and a payment coupon to use if mailing a check.

Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if your student is expecting a credit but it did not show on the bill, check New Activity to see if the credit has been applied to the bursar account. The balance on the New Activity page is for new activity only; not the overall bursar account balance.

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View Prior Statements

As a student

  1. Go to Pay/View Bursar Bill at One.iu.edu.
  2. Signin with your username and passphrase.
  3. On the Billing page, click on the history tab.
  4. Click on PDF to view itemized bills by due date.

As a 3rd Party User

  1. Go to 3rd Party user access at One.iu.edu.
  2. Enter your student's University ID number and your user name and passphrase and click Submit,
  3. Click Bursar Balances and Bills.
  4. On the Billings page, click on the history tab.
  5. Click on PDF to view itemized bills by due date.

Make an Electronic Payment

As a student

  1. Go to Pay/View Bursar Bill at One.iu.edu.
  2. Signin with your username and passphrase.
  3. The Summary tab shows payment options.  (NOTE:  If you need to view current bill, click on the Statement tab.)
  4. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  5. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options.  (NOTE:  More Payment Options is also where you will find the Deferment Amount, if you are eligible for the deferment plan.)
  6. Once you have determined the payment you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One’s electronic payment system.  (NOTE:  Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  7. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  8. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  9. Review all payment information for accuracy and then click Submit Payment.  
    • If you decide not to make the payment, click Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  10. Once the payment is submitted, a receipt screen will appear with a receipt number. This payment will be stored in your online payment history under My Account.  If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt.

3rd Party User

  1. Go to 3rd Party user access at One.iu.edu.
  2. Enter your student's University ID number and your user name and passphrase and click Submit.
  3. Click Bursar Balances and Bills.
  4. The Summary tab shows payment options.  (NOTE:  If you need to view current bill, click on the Statement tab.)
  5. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  6. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options.  (NOTE:  More Payment Options is also where you will find the Deferment Amount, if your student is eligible for the deferment plan.)
  7. Once you have determined the amount you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One’s electronic payment system.  (NOTE:  Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  8. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  9. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  10. Review all payment information for accuracy and then click Submit Payment.
    • If you decide not to make the payment, click on Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  11. Once the payment is submitted, a receipt screen will appear with a receipt number.  This payment will be stored in your online payment history under My Account.  If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt. 
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Print a Receipts (eCheck payments only)

As a student

  1. Go to Pay/View Bursar Bill at One.iu.edu.
  2. Signin with your username and passphrase.
  3. Click on any Pay button to be routed to Higher One’s electronic payment system.  (You will not be required to make a payment.)
  4. Click My Account at the top of the page.
  5. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  6. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  7. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent.  Your e-mail address will be the default but you can change it.
  8. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.

3rd Party User

  1. Go to 3rd Party user access at One.iu.edu.
  2. Enter your student's University ID number and your user name and passphrase and click Submit.
  3. Click Bursar Balances and Bills.
  4. Click on any Pay button to be routed to Higher One’s electronic payment system.  (You will not be required to make a payment.)
  5. Click My Account at the top of the page.
  6. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  7. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  8. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent.  Your e-mail address will be the default but you can change it.
  9. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.
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Set Up a Payment Profile

As a student

  1. Go to Pay/View Bursar Bill at One.iu.edu.
  2. Signin with your username and passphrase.
  3. Click on any Pay button to be routed to Higher One’s electronic payment system, where you can set up a payment profile.  (You will not be required to make a payment.)
  4. Click My Account at the top of the page.  
  5. Under Saved Accounts, click Add New.
  6. On the next page, click Continue.
  7. At the top of the next page, name your payment profile.  NOTE:  A name is required but it’s only for your information.
  8. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank’s routing number, and the account holder’s name.  NOTE:  Click on What are my Routing Transit and Account Numbers? if you have questions about where to obtain this information.
  9. Once you have verified that your bank information is correct, click Continue

This payment profile will now show up under My Account / Saved Accounts.  The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes.  To edit a payment profile, click Edit next to the profile you want to update, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete.  If you are sure you want to delete the profile, click OK.

As a 3rd Party User

  1. Go to 3rd Party user access at One.iu.edu.
  2. Enter your student's University ID number and your user name and passphrase and click Submit.
  3. Click on any Pay button to be routed to Higher One’s electronic payment system, where you can set up a payment profile.   (You will not be required to make a payment.)
  4. Click My Account at the top of the page.
  5. Under Saved Accounts, click Add New.
  6. On the next page, click Continue.
  7. At the top of the next page, name your payment profile.  NOTE:  A name is required but it’s only for your information.
  8. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank’s routing number, and the account holder’s name.  NOTE:  Click on What are my Routing Transit and Account Numbers? if you have questions about where to obtain this information.
  9. Once you have verified that your bank information is correct, click Continue.

This payment profile will now show up under My Account / Saved Accounts.  The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes.  To edit a payment profile, click Edit next to the profile you want to edit, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete.  If you are sure you want to delete the profile, click OK.

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Other ways to pay  

female student in red hoodiePaying by Credit Card

We accept Visa, MasterCard, Discover, American Express and JCB. You may pay in person at the Office of the Bursar (Hawthorn Hall, Room 102) as long as the authorized signature is on the back of credit card or pay online.  Individuals cannot use a card issued to another person. Credit cards must be signed when using them for in person payments.

High school students should follow these instructions to make their payment.

Former or non enrolled students who do not remember their username and passphrase should contact IT at https://itaccounts.iu.edu/.

Paying by Check or Money Order

Send checks and money orders along with the bottom portion of your account statement to:

Payment Processing Center
IU Northwest Lockbox
PO Box 7238
Indianapolis, IN 46206-7238

Make them payable to Indiana University, and write your 10-digit Student ID number on your check or money order.

Please be advised that starter checks and counter checks are not accepted as a form of payment.

Financial Aid Payments  

Your financial aid (excluding work-study earnings) will be disbursed through the Office of the Bursar in accordance with federal regulations. Aid can be disbursed to students by the Office of the Bursar no sooner than 10 calendar days prior to the first day of class. All current costs such as tuition and fees will be paid first. You will be refunded any financial aid money that remains after your bill is paid. If you do not receive your expected aid, you are still responsible for the outstanding fees due.

If you are eligible for financial aid but do not plan to complete the semester, you must withdraw from your semester classes. Otherwise, your fees will be paid by your financial aid, your enrollment will be validated, and you will receive failing grades in all registered classes. Financial aid recipients who reduce their enrollment may be required to repay their financial aid. Contact a financial aid counselor before adjusting your class schedule.

Payment Plans  

Payment plan (personal deferment) guidelines include:

  • Current balance of at least $450
  • Initial payment received by the payment due dates (see the "Cost and Deadlines" tab)
  • Minimum payment paid by each due date listed on your bills

Payment plans are available only to students who maintain a favorable credit history. If eligible, the minimum amount calculation will appear on the account statement.

Students who do not qualify for a payment plan (personal deferment) are those who:

  • have a balance of less than $450.00
  • have not honored the terms of a previous contract
  • have an unfavorable university financial record, including but not limited to a history of bad checks or returned items on campus, a poor loan status with any department, or any prior obligation remaining unpaid

Payments can be made by credit card (Visa, MasterCard, and Novus/Discover), check, or money order, our preferred forms of payment.  

The payments will be due as billed for each plan. You may either pay an additional installment or pay your balance in full at each installment due date, with the final payment being due in full.  (The value of installments will be calculated and appear on the billing for eligible students.) A payment received that is less than or greater than the required minimum payment will be treated as a personal deferment payment and the personal deferment plan will be invoked. The service charge will be applied to your account. The only way to reduce your total obligation is to officially withdraw from classes during the appropriate refund period.

If you make a schedule adjustments prior to the due date, the minimum amount must be recalculated by a Bursar Account Representative if you wish to participate in this plan. Any refunds resulting from dropped classes during the refund period will be credited to your outstanding personal deferment balance. Class withdrawal processed after the refund period will not result in a refund or reduction of your personal deferment balance. This means that the balance of your personal deferment will still be due and payment expected by the due date.

Failure to make payment in full by the final due date will result in the denial of university services and may result in the assessment of late payment fees.

All fees and dates are subject to change without notice.

Miscellaneous Info  

Payment Deadlines

The payment deadline for your semester tuition is included on the bill. When registering, it is your responsibility to print your bill. Either full payment, a deferment, or the minimum payment plan (personal deferment) must reach the Office of the Bursar by the payment due date. Remember that your semester registration is not considered official until all fees are paid.

You will be financially responsible for the classes in which you registered unless you withdraw during the 100% refund period.

Sponsored Students

If all or part of your tuition and fees will be paid by a third-party sponsor, the Bursar must receive notification from the company or agency paying the bill on or before the payment deadline. Charges not covered by the sponsor must also be paid by the due date. The notification letter or voucher must include:

  • Name of the sponsoring agent
  • Name and student identification number of the student being sponsored
  • Dollar amount and types of fees that will be paid by the sponsoring agent
  • Address where the invoice should be sent
  • Contract dates or duration

Fee payments not paid by the sponsoring agent within 30 days of the billing date become the student's responsibility.

IU Tuition Benefit

Full-time appointed IU employees, their spouses, and their dependent children are entitled to a tuition benefit provided the employee is working full time within the first week of the semester. More information is available at the Human Resources web page.

Withdrawal

Contact the Office of the Registrar if you need withdrawal instructions. Failure to pay your fees or issuing a stop payment through your bank does not constitute an official withdrawal. To receive a full refund, you must officially withdraw before or during the 100% refund period.

If you do not officially withdraw during the 100% refund period, you will be responsible for all fees.

If you are eligible for financial aid but do not plan to complete the semester, you must withdraw from your semester classes. Otherwise, your fees will be paid by your financial aid, your enrollment will be validated, and you will receive failing grades in all registered classes. Financial aid recipients who reduce their enrollment may be required to repay their financial aid. Contact a financial aid counselor before adjusting your class schedule.