Bursar General Information
Any inquiries concerning your IU Northwest fee assessment should be directed to our office. In order to insure the security and privacy of our students, account information will not be released over the phone. Students may access their Bursar account information by visiting the OneStart web site at www.onestart.iu.edu or by visiting our office.
Service Philosophy of the Office of the Bursar and Parking Services
As members of a student-centered campus, we make the commitment to provide friendly, knowledgeable customer service and assistance in support of the University’s Shared Vision, Values, and Strategic Outcomes.
The Office of the Bursar and Parking Services is dedicated to providing excellent customer service to all students of IU Northwest. Those individuals who are wheel chair users will be offered equal access to our services in the main lobby of Hawthorn Hall. These individuals should proceed to one of our open service windows and let one of our associates know if they need assistance and would like us to come into the lobby to serve them.
Monday & Thursday: 8:00 a.m. - 6:00 p.m.
Tuesday, Wednesday, & Friday: 8:00 a.m. - 5:00 p.m.
(219) 980-6622 or toll free (888) YOUR-IUN (968-7486)
Visit us at Hawthorn Hall
Office of the Bursar
Hawthorn Hall, Room 102
Gary, Indiana 46408
Paying Your Bill
The payment process is relatively easy. We offer many services to help you manage your student account.
After you register, a bill will be processed. The bill will include both tuition and fees for the semester, list any financial aid credited to your account, and give your payment due date.To print or view your bill online:
- Login to OneStart
- Click to the "Self Service Link" on the left side of page
- Go to "Services and Information"
- Under "Financials," Click "View/Pay Bursar Bill"
- Click "Make Payment" in the message board
- Click "Pay" by the Northwest campus selection
You can elect to enroll in a payment plan (personal deferment) with two, three, or four payments spread over the course of the semester.
Whether or not you enroll in a payment plan, you can pay your bill by credit card, check, or money order. We accept payments online, in person, or by mail. Our doors open at 8 a.m. We close at 5 p.m. on Tuesday, Wednesday, and Friday, and 6 p.m. on Monday and Thursday to help make paying your bill easier.
If you withdraw from a course by the stated deadline and you qualify for a refund, we can issue your refund by check or using direct deposit.
You will be financially responsible for the classes in which you registered unless you withdraw during the 100% refund period.
To check your bursar account status, print your account statement, or review your financial aid awards, please login to OneStart.
High school students and non-enrolled students should make payments through IUPay Plus.
Your registration will not automatically be cancelled for non-payment of fees. You must either pay your fees or notify us if you do not intend to return to the IU Northwest campus.
The Office of the Bursar is responsible for the collection of any outstanding University financial obligations. An encumbered account will be denied certain University services until it is paid in full.
All students enrolled in courses for college credit must complete form W-9S each calendar year they are enrolled. The form may be completed electronically through OneStart, IU's secure student website, by December 30th of each year.
The return by the bank of any check you have issued will result in a fee. The agreement with our bank is that checks will be sent through twice before they are returned to us. The Office of the Bursar will contact you should this happen. These accounts will also be flagged with “No Checks Accepted.”
Note: The issuance of a stop payment order through your bank does not constitute as an official withdrawal from University classes.
You may not know that you can enroll at more than one Indiana University campus. To do so, you must verify that satisfactory financial arrangements have been made by the due date of each campus. Fee payment information varies from campus to campus.