notice

Office of the Bursar

  • group of students
  • graduate with money
  • indiana sign
  • pay stub
  • Female students with thumbs up
Important Information  

Bursar General Information

Any inquiries concerning your IU Northwest fee assessment should be directed to our office.  In order to insure the security and privacy of our students, account information will not be released over the phone.  Students may access their Bursar account information by visiting the One.IU at www.one.iu.edu or by visiting our office.

Service Philosophy of the Office of the Bursar and Parking Services

As members of a student-centered campus, we make the commitment to provide friendly, knowledgeable customer service and assistance in support of the University’s Shared Vision, Values, and Strategic Outcomes.

ADA Accessibility

The Office of the Bursar and Parking Services is dedicated to providing excellent customer service to all students of IU Northwest.  Those individuals who are wheel chair users will be offered equal access to our services in the main lobby of Hawthorn Hall. These individuals should proceed to one of our open service windows and let one of our associates know if they need assistance and would like us to come into the lobby to serve them. 

Office Hours:

Monday & Thursday: 8:00 a.m. - 6:00 p.m.
Tuesday, Wednesday, & Friday: 8:00 a.m. - 5:00 p.m.

Phone Number:

(219) 980-6622 or toll free (888) YOUR-IUN (968-7486)

Fax Number:

(219) 981-4246

Visit us at Hawthorn Hall

Mailing Address:

Office of the Bursar
IU Northwest
3400 Broadway
Hawthorn Hall, Room 102
Gary, Indiana 46408

Email Address:

[[bursarnw]]

Payments  

How to make an Electronic Payment

One.IU - how to document for Bursar's Office

Students

3rd Party User (access given by student)

High School Students

Former Students who do not know their username or passphrase should go to IT Accounts for additional help.



How to use my RedHawk Card to purchase books  

Charging books and supplies at the Bookstore

You can use your RedHawk Card to purchase books and supplies from our university bookstore, Barnes and Noble.  During specific dates for each semester, the bookstore will accept your RedHawk Card as payment. There is a $600 limit and the charges will then post to your Bursar account.  Your RedHawk Card account will be automatically activated the day after you register for classes.  If you have a brand new or replacement RedHawk Card, you must wait one day before charging your books.

For Summer 2015, you may use your RedHawk 5/11/15 through 5/21/15 to purchase your books.

For Fall 2015, you may use your RedHawk Card 8/10/15 through 8/27/15 to purchase your books.

Note: This special plan is only available at the bookstore during the dates above for each semester. At any other time you must pre-deposit funds onto your RedHawk Card before making a purchase.

Eligibility:

  1. You must be a currently enrolled student at IU Northwest for the semester you are purchasing books for.
  2. Have no holds on your student account.
  3. Have a valid RedHawk Card.

Billing:

Your bookstore charges will be posted to your Bursar account and will be included on your next monthly student account billing statement, along with other tuition and fee charges.  Bookstore charges must be paid in full unless you are signed up for the deferment installment payment plan. Unpaid bookstore charges may result in registration and transcript holds on your student record.

Your aid will disburse on:

5/26/15 for Summer 2015

8/31/15 for Fall 2015

Your bookstore charges will be paid by your financial aid if you have enough aid to pay all charges on your account and you have signed a TIV authorization (see your IUN email or Bursar’s office for details). If you have not signed a TIV authorization, you bookstore charges and any optional fees will remain unpaid and will need to be paid by the next due date.  Any excess aid will be refunded to you by direct deposit or check.  Please check your IUN email account for details regarding the TIV authorization and how to sign this authorization online.

Returns:

Return privileges are limited. Please contact the bookstore for their return policy. Be sure to save your receipt in case you need to return or exchange books. Any returned charges will show up as a credit on your Bursar account, even if the balance was previously paid.

For additional information regarding the RedHawk Card, please visit the RedHawk Card Website.

Money Matters  

Non-Payment/Collections

Your registration will not automatically be cancelled for non-payment of fees. You must either pay your fees or notify us if you do not intend to return to the IU Northwest campus.

The Office of the Bursar is responsible for the collection of any outstanding University financial obligations. An encumbered account will be denied certain University services until it is paid in full.

If your account is past due you will receive late fees following the due date of 1.5% of your balance for each month the account remains past due.  After the 3rd due date of the semester, if you are still past due, your account will be sent to the Student Loan Administration for pre collection.  If your account is still not paid once the semester ends, your account may be turned over for full collection activities. 

Learn More

Tax Credits

All students enrolled in courses for college credit must complete form W-9S each calendar year they are enrolled. The form may be completed electronically through OneStart, IU's secure student website, by December 30th of each year.

Learn More

Returned Checks

The return by the bank of any check you have issued will result in a fee. The agreement with our bank is that checks will be sent through twice before they are returned to us. The Office of the Bursar will contact you should this happen. These accounts will also be flagged with “No Checks Accepted.”

Note: The issuance of a stop payment order through your bank does not constitute as an official withdrawal from University classes.

Learn More

Multi-Campus Enrollment

You may not know that you can enroll at more than one Indiana University campus. To do so, you must verify that satisfactory financial arrangements have been made by the due date of each campus. Fee payment information varies from campus to campus.

Senior Citizen Fee Remission  

In accordance with Indiana state law, a senior citizen is eligible for a fee remission at Indiana University if they:

  • are at least 60 years of age;
  • are retired;
  • are not employed on a full time basis;
  • are an Indiana resident; and
  • has graduated high school, received a general equivalency degree or a state of Indiana general educational development (GED) diploma

Complete requirements and the application for the remission can be found at the Senior Citizen Fee Remission website.

Contact  

Office Hours:

Monday & Thursday: 8:00 a.m. - 6:00 p.m. Tuesday, Wednesday, & Friday: 8:00 a.m. - 5:00 p.m.

Phone Number:

(219) 980-6622 or toll free (888) YOUR-IUN (968-7486)

Fax Number:

(219) 981-4246

Visit us at Hawthorn Hall

Mailing Address:

Office of the Bursar IU Northwest 3400 Broadway Hawthorn Hall, Room 102 Gary, Indiana 46408

Email Address:

bursarnw@iun.edu

Sandra Mendoza

Sandra Mendoza

Assistant Director of Accounting Services and Bursar

(219) 980-6954
Hawthorn Hall, Room 102
Christine Postelmans

Christine Postelmans

Principle Accounts Clerk

(219) 981-5667
Hawthorn Hall, Room 102
Sharon Gardner

Sharon Gardner

Administrative Accounts Clerk

(219) 980-6949
Hawthorn Hall, Room 102
Carol Dotson

Carol Dotson

Senior Teller

(219) 980-6951
Hawthorn Hall, Room 102