Office of Administration

Welcome to the January/February 2014 Issue of the Administrative Council's Online Newsletter!


The general purpose of the newsletter is to update the IU Northwest community on some of the recent and planned activities/projects of the administrative units that make up Administration at IU Northwest, including Environmental Health and Safety, Facilities Planning and Campus Services, Human Resources, Physical Plant, and University Police. The newsletter is produced twice a year in August/September and January/February.

Overview of Facility-Related Projects or Activities

Many individuals within the Office of Administration have been working with the I.U. Office of University Architect and with other University and campus units/departments to develop plans for and to upgrade campus facilities and infrastructure.

Some of the major projects conducted over the past several months include:

Planning for the New Arts & Sciences Building

Planning for the construction of a new 106,000-square-foot $45 million academic building, to be located on the IU Northwest campus and in partnership with Ivy Tech-Northwest, continues to move forward well.  A number of us in Administration and many others from across the campus are working with the IU Offices of the Vice President for Capital Planning and Facilities and Space Planning, architect Moody Nolan, and others.  This project will be a major focus of campus facilities planning/development for those of us within Administration into the future.  Construction is anticipated to begin by the end of the year.  Once construction begins, the building is expected to take approximately two years to complete.

Renovation of the Former Child Care Center

Those of us in Administration, working with others on campus and at the University, have been involved with developing plans for the renovation of the former Child Care Center on 35th Ave.  Construction bids were recently received and a project contractor was selected by the University in February 2014.  Work should begin within the next few weeks, with completion anticipated in early summer.  When complete, the renovated facility will house the offices of University Advancement and External Affairs and the Center for Urban & Regional Excellence.

What We Do

The Office of Administration and its units seek to assist the academic units and others on campus by providing leadership and support for campus facilities planning; coordinating planning for capital construction, repairs and renovations; managing the operation and maintenance of campus facilities and grounds; engaging in activities that enhance the institution’s human resources and other essential campus services; and developing policies and procedures and engaging in operational activities that promote campus health, safety and security, all helping to guide campus development to give physical form to IU Northwest’s mission, vision, values, and strategic priorities.

Upgrade to Food Service Facilities

Phase 1 in the multi-phase upgrade to facilities used for the delivery of campus food service was completed by the end of 2012.  Phase I included infrastructure upgrades to the plumbing and electrical systems and the installation of some new equipment at the RedHawk Café and the Little RedHawk Café.  Substantial, additional work to the cafeteria kitchen and serving areas occurred in the summer and fall of 2013 (including the installation of a new grill; the move of the south wall out into the dining area to increase the overall size of the serving area; the installation of a new beverage counter, cashier stations, walk-in cooler, and the creation of new entrance and exit points).  New cafeteria signage was added in early 2014.  The campus held a celebration of the completion of the work in February 2014.

RedHawk Cafeteria Open House/Ribbon Cutting February 6, 2014
Logo Ribbon ribbon cutting
ribbon cutting ribbon cutting

Sewer Lines and Lift Station Project and IU Northwest Sewer Connection

The University has worked with the Gary Sanitary District on a major sewer project that provides substantial assistance to the campus (and the surrounding neighborhood) with the removal of storm water during heavy rains.  The first phase of the project included installation of new sewer lines down Connecticut from Ridge Road to the Little Calumet River and construction of a new pumping station near Connecticut at 33rd Ave. Phase 1 of the project also included the construction of lines under Broadway along 33rd and 35th.  Phase 2 of the project includes connecting with the new sewer lines W of 33rd and 35th to serve the main campus, as well as general campus drainage improvements.  The University retained an engineering firm to develop a project design that will best allow it to connect to the new sewer.  Rather than beginning part of the project in late summer 2013, Chancellor Lowe instructed Administration to work with UAO to begin and complete the entire project between April 1, 2014 – and the start of the Fall Semester, 2014.  Plans are moving forward well.  This project represents a significant investment in campus infrastructure.

Post-Demolition of the Old Tamarack Building

The old Tamarack building was demolished in the spring of 2012.  “Phase 2” site improvements to the demolished space were completed in the fall of 2012.  Phase 2 involved the basic development of the site, including laying sidewalks, planting trees and shrubs, installing lighting and a Code Blue emergency phone for safety, and developing a small addition to the Lot #2 parking area (primarily to provide appropriate space for the parking of campus buses, including shuttle buses, space for motorcycle parking, and some additional parking spots).  Additional development of the site’s green space (“Phase 3”) will take place in the future.  Chancellor Lowe initiated a campus conversation on further site development and consultative planning, based on the ideas/preferences developed as a result of the conversation are ongoing.  An IU landscape architect is assisting.  A report to the Chancellor from the landscape architect is anticipated in March of 2014.

Raintree HVAC Plumbing Replacement

Individuals within Administration worked with the University Architect's Office and University Construction Management on a major campus project involving the replacement of piping in Raintree Hall.  Replacing ceiling and lighting on the first floor of RH also was a part of the project's scope.  Work was completed by the end of the summer 2013.

Dunes “Envelope” Project

The University is working on a project that seeks to deal with the long-standing water intrusion problem within the Dunes Medical/Professional building.  A phased-in repair plan is being pursued.  Phase I of the project, which focuses on repairs to the building’s roof and parapet, began during late fall of 2013 and is ongoing.

Demolition of Vacant Homes/Sycamore Hall Demolition/Parking Expansion

Several vacant buildings owned/recently acquired by the University will be demolished over the next few months.  The buildings are located either east of Broadway (in the area near the planned construction of the new building) or just south of Lindenwood and Sycamore.  The Office of Fiscal Affairs has approved an expansion of parking for the Sycamore Hall parking lot.  Demolishing the vacant buildings in that area will allow for the expansion to occur.  Chancellor Lowe has directed that Sycamore Hall be demolished at the earliest possible time.  The space made available from the Sycamore Hall demolition also will be included in the expansion footprint for the Sycamore parking lot.  The University Architect’s Office is expected to propose a design for the Sycamore parking lot expansion within the next few months.  UAO is also reviewing currently the entire campus parking situation to determine best opportunities for parking expansion generally on the campus.

Creation of New Interactive Campus Map

Administration is funding the creation of a new interactive campus map, which will be based on the IU interactive map template.  Working with the assistance of IUITs, IU Northwest Marketing and Communications, the UA Space Management Team and PAGR, the new map will provide the campus added functionality/benefits.  For example, clicking a building footprint will result in a live feed, providing building information in a popup box including photos and departmental occupants.  Other benefits will include, e.g., optimized iPad/Tablet view, improved drawing and label tools, and an enhanced ability to share specific map zoom level with others by using a “link” tool (which may be useful for providing customized links for direction to events).  The map is expected to be implemented for IU Northwest in the spring of 2014.

Renovation of Hawthorn Hall First-Floor Restrooms/Design Work for Further Restroom Renovations

Design work was completed last summer for the renovation/remodeling of the Hawthorn Hall first-floor restrooms.  Renovations began in July 2013 and were completed in the fall.  This is the first of what is expected to be several renovations of restrooms throughout the campus.  Currently, design work is proceeding for specific projects in Raintree, the Moraine Student Center, and the Anderson Library.  After that, additional projects are anticipated in Hawthorn and Marram.  All projects are subject to the availability of R&R funding.  Note: The Raintree design is expected to include not only the renovation of the current first-floor restrooms, but also the expansion of restroom facilities in that building with the addition of a gender-neutral restroom on Raintree’s second floor.

Examples of Other, Facility-Related Projects

A number of smaller facility-related projects/planning activities took place over the last several months, including, for example:

Various carpeting and floor and ceiling repairs and painting projects occurred on campus; new carpeting in planned in the Anderson Conference Center area, and some new furniture is planned for certain locations within the Moraine Student Center and in the Hawthorn Hall lobby.

The campus has contracted for design work to replace the underground high voltage cable; an upgrade to the fire alarm system is planned/being designed for Raintree Hall (with initial work expected to begin in 2015), and the replacement of the elevators/hydraulics in Hawthorn Hall is planned.

New building office directories have been placed in Hawthorn Hall (these allow for easy information updates), and new directories have been ordered by Administration for use in other campus buildings.  Installation is anticipated over the next few months.  In addition, Administration is working with the I.U. Office of Emergency Management and Continuity to acquire specific addresses for campus buildings (beyond the aggregate 3400 Broadway address).  The purpose of this project is to provide individualized addressing to serve external emergency management personnel, who may be called to campus in an emergency.  The new addresses will eventually be displayed on new exterior building signage.

An ARC Flash Study of the campus electric grid has been completed, as an employee work safety project.  Also, Environmental Health & Safety assisted facility safety with safety audits of labs, conducting fire alarm testing, and identifying Emergency Action Plan building representatives and training those representatives.

EH&S and Physical Plant funded the purchase and installation of new recycling bins on campus.  The bins, purchased and installed in the fall of 2013, highlight the interest in preserving resources, recycling, and preventing stormwater pollution.  For details, please see the article on the bins set out later in this newsletter.

And Physical Plant placed some new water fountains in Raintree and Hawthorn:

HH FountainHH Water Fountain

Customer Satisfaction Surveys

The Administrative Council continually seeks input to help us with unit/program evaluation designed to improve unit efficiency and the quality of services. For example, Physical Plant has had online for some time a Customer Satisfaction Survey evaluating the response of the Physical Plant staff to work order requests:

Physical Plant Customer Satisfaction Survey

Physical Plant added in 2009 an additional Customer Satisfaction Survey, which is designed to gauge the level of satisfaction of the campus community with Physical Plant Building Services:

Building Services Customer Satisfaction Survey

The Building Services’ survey asks those completing the survey to consider their level of satisfaction based on the established Building Services’ frequency schedule for cleaning, which provides the schedule for the frequency of specific cleaning efforts on a daily, weekly, etc. basis. So that the director can determine more precisely any areas in need of improvement, the survey asks for the level of satisfaction for work done in a particular building and room on campus. However, an opportunity also exists to set out overall satisfaction and to provide suggestions and/or general comments regarding Building Services. The survey can be taken multiple times, as well, to provide input on several buildings and rooms.

Customer satisfaction surveys are also offered by the University Police, the Office of Environmental Health & Safety, and the Office of Human Resources at:

University Police Customer Satisfaction Survey 

Environmental Health and Safety Customer Satisfaction Survey

Human Resources Satisfaction Survey

Human Resources

The Department of Human Resources will be offering supervisors Performance Management training again this year. The training sessions will be held in Dunes 1156 on February 27 and 28, 9:00 am to 11:00 am and  1:00 pm to 3:00 pm.  Space is limited, if you would like to reserve a seat please contact Crystal O’Brien in Human Resources,

Environmental Health and Safety


Reorganization of Environmental Health & Safety

In order to assure a responsive and consistent approach to environmental health and safety at Indiana University, to take full advantage of expertise located throughout the university, and to maintain a reasonable degree of independence for regulatory compliance activities, the Offices of Environmental Health and Safety, system-wide, were reorganized/centralized effective July 1, 2013.  There is now one University Director of Environmental Health and Safety (EHS) who has overall responsibility for EHS activities, policy, and compliance throughout the university with three direct reports; the IU Bloomington Director of EHS, the IUPUI Director of EHS, and the Regional Director of EHS.

In October 2013, IU Northwest’s Director of EHS, Kathryn Manteuffel, was approached and offered the opportunity to serve the university as the new Regional Director of EHS.  As the new Regional Director of EHS, Kathryn provides leadership and expert oversight for development of policy, strategy, and comprehensive supporting programs across the scope of Environmental Health and Safety (EHS) for the regional campuses (East, Kokomo, Northwest, South Bend and Southeast) of Indiana University, toward the overarching goal of protection of campus communities and the natural environment, while ensuring compliance with all applicable policies, rules, and regulations.  She has special and substantial devoted environmental health and safety responsibilities at the IU Northwest campus, including addressing issues related to IU Northwest’s fire safety and emergency planning and response programs.

Rest assured, Kathryn has not “gone off to Bloomington” as the rumor mill has suggested.  She still has substantial responsibilities at IU Northwest and is still very much a part of the Office of Administration family.

Big Belly Solar Compactors

In the fall of 2013, you may have noticed the installation of some new recycling bins on campus.  There are three of them, in total, lined up in the middle of the campus (one off of the main parking lot, one on the northeast corner of Raintree, and one in the Library plaza.  The colorful graphics on the surrounding panels highlight the interest in preserving our resources, recycling, and preventing stormwater pollution.  Faculty, staff, students and visitors of Indiana University Northwest are encouraged to deposit their recyclables (such as metal, paper, and plastic) into the bins.  The materials collected from these bins are combined with other materials collected campus-wide for recycling.

Big Belly

There are a couple of special features of these bins that are of particular interest.  1)  There is a solar-powered compactor inside.  Periodically, the compactor will operate.  This compacts the recyclables so that they take up less space as well as requiring fewer pick-ups by our Physical Plant Grounds Crew.  2)  Technology installed inside the bins keeps track of usage and helps our Physical Plant schedule pick-up at the most efficient time.

Indiana University Northwest is the first campus in the Indiana University system to have invested in such technologies.  Be the first to tell others you saw (and used) it here first!

Special thanks go to IU Northwest’s Physical Plant Department, Environmental Health & Safety Office, and Sustainability Committee for supporting this project.

IU Northwest Police Department

Coffee with a Cop

Officer DeVries writes:  "Indiana University Northwest Police Department recently hosted Coffee with a Cop for the second time.  Both times have been very successful as an outreach to the campus community, as well as our neighbors in Glen Park.  This time, they had approximately twenty five students and one resident who participated in the event.  Coffee with a Cop is a national program that invites students and residents to sit down with police officers in an informal setting and affords them the opportunity to ask questions, voice concerns, or just meet the officers serving the community.  Many of the students attending were interested in a career in law enforcement and asked questions regarding the processes of employment.  Others offered up questions about the jurisdiction of IUNPD, what campus police officers do, and the one resident was interested in how IUNPD has been involved with community policing within Glen Park, as well as the campus.  We were happy to explain the 'Broken Windows Approach' to policing the neighborhood."

The officers of IUNPD look forward to hosting another Coffee with a Cop in the future and look forward to seeing you there!

Emergency Preparedness

Please review and consider bookmarking the Indiana University and I.U. Northwest emergency preparedness websites:

I.U. Northwest
Indiana University

Update Your “IU Notify” Contact Information: Please remember to update your contact information for IU-Notify through to stay informed in case of an
emergency. Go to the "Notifications" section of and then click "IU-Notify." You can also select to receive notices for other IU campuses, as well.


The directors within Administration appreciate your input as they work to improve service. I hope that you find the newsletter informative and useful.  -Joe Pellicciotti