Campus E-mail Accounts	Advanced Search | Find People

• What is appropriate Use of Mail and Mailing LIsts at IU Northwest ?
• How do I create my Technology Accounts from home?
• How do I forward my iun.edu mail to a different account
• How do new employees get an account?
• How do new students get a account?
• How do I change or synchronize my passphrases?
• How do I change the passphrase for my Professional Web Account on Veritas?
• How to I access Oncourse?
• How do I find out more information about e-mail?  Knowledge Base; IT Help Online
• On my Shakespeare account, how do I check the size of my Inbox?
• What is the maximum size on an e-mail message (including attachments)?
• What are the default disk quotas for UITS accounts?
• Is there a "vacation" or "out of office" option for email?
• How do I prepare my e-mail accounts for my absence over the summer?
• What is spam?

How do I forward my iun.edu mail to a different account?

• Use the Account Maintenance Service

How do new employees get an account?

• Employees may use the Account Maintenance Service 24 hours after their records are established in the IU Human Resources System.

How do new students get an account?

• Student may use the Account Maintenance Service 24 hours after they have been admitted to IU Northwest.

How do I change or synchronize my passphrase?

To change your passphrase (after you have already established your account): 

• Go to the Passphrase Maintenance Page to change your passphrases. Save yourself some time and read the passphrase requirements first. The system will check to make sure your passphrase meets all stated guidelines.

How do I change the passphrase for my Professional Web Account on Veritas?

• It must be changed directly in Veritas.
• You must use a secured telnet client to change your Professional web account passphrase.
• Login to your Veritas account using your current Veritas account passphrase.
  • At the prompt type passwd . To continue follow the online directions. This command only changes your passphrase on Veritas.
  • Type quit to exit the system.

How do I access Oncourse?

• Oncourse uses the same username and passphrase as your IU Northwest e-mail account.
• Creating your Technology accounts establishes both your e-mail account and Oncourse access.
• If you can login to your e-mail account, but not login to Oncourse, you need to synchronize your passphrases.

What is the maximum size on an e-mail message (including attachments)?

Users of the Shakespeare system (student or website accounts) can receive an e-mail message to 7.6MB. If a message that is over that size is sent to a Shakespeare system account, the sender will receive a non-delivery notice that says "Message size exceeds fixed maximum message size".

Users of Exchange system (faculty or staff) will not get this error since Exchange doesn't have a message size limit.

In most cases an e-mail message over 7.6 MB has a large attachment. Suggestion:

• Save your attachment on your personal or professional web account.
• Give the complete URL to the person for the file on your website.
  • Please note: If a file has the following extensions, just giving the file name will allow the person to download that file for the following extension: .doc .wpd .zip

It is suggested you create the document, ftp it to the web, then in a web browser, type the name of the file and press enter. This way you can be sure you are have a correct URL to paste into an e-mail. Paste the browser's URL into your e-mail to send. This makes the e-mail small and still allows the person to download the file.

Example: Here is a sample document created and saved on the web. When someone clicks on the link in their e-mail, the file with either open (where they can save it) or ask where you want to save the file (as in the zip example).

• Word Document complete URL is: http://www.iun.edu/account/sample-attachment.doc
  • Where to click to save document
• Word Perfect complete URL is: http://www.iun.edu/account/sample-attachment.wpd
  • Where to click to save document
• Zip of both word and wp documents: http://www.iun.edu/account/sample-attachment.zip
  • file download screen - save in a folder where you can unzip and open it later
  • in explorer, go to the zip file you saved and double click the file
  • extract the files

Is there a "vacation" or "out of office" option for email?

Several people have requested instructions for a "vacation" option for their iun.edu email. This option is used to notify your senders that you are "away" with a message of your choice. This option does not stop mail messages from coming into your account!

Below are instructions from IU's Knowledge Base on how to set up the vacation option.

Student e-mail accounts

Faculty - Staff Exchange accounts