General Information
Indiana University is in the process of implementing a new student information system. Your registration and billing activities, plus all related functions, beginning with the fall 2004 semester, will take place in the new system. There will be many changes in business practices at the University. Some will have a direct impact on you, while others will be more “behind the scenes”. The Office of the Bursar will communicate with you directly regarding some of the changes which will affect you and your bursar account as we move into the coming year.
Please check back for additional policy changes that
will become effective as further student services are implemented. The
most recent updates were made on
15 March 2005
and can be identified by looking for .
Listed below are the new policies and procedures resulting from changes in IU's new Student Information System. These new policies will be effective for the fall 2004 (4048) term and will apply to new and current students.
University Identification Number (UID)
Your social security number will no longer be your bursar account number. You now have an assigned University number which will identify you as a member of the Indiana University community. This new UID will be requested when you transact business with our office. Currently enrolled students may obtain their University Identification Number (UID) via the Self-Service tab in OneStart. Follow the step-by-step instructions below to obtain your UID:
- Login to OneStart.
- Navigate to the Self-Service tab. (If you do not see the self-service tab, click on the More tab, then select Self-Service).
- In Personal Information, click the My Current Information link.
- Click the View My Current Information link.
- On the Demographic Information page, the 10 digit ID is listed under the student's name.
No Automatic Cancellation of Class (Wash-Out)
For the First Semester (fall), 2004 there will be no cancellation of classes for nonpayment. If you do not plan to attend or be financially responsible for your fall classes, you must withdraw prior to the end of the 100% refund period (9/3/04). If you do not withdraw, you are responsible for all tuition and fees or any forfeited fees incurred after the 100% refund period.
Bill/Account Statement 
When you register, you will need to print your own bill. A bill
for Fall 2004 registrants will not be mailed. The bill will
include both tuition and fees for the semester, list any financial
aid credited to your account, and give your payment due date.
- To print or view your bill
- Login to OneStart
- Navigate to the Self Service tab
- In the Bursar channel click Make a Payment
- Click Start
- Click View Accounts
- Select Current Statement
Multiple Bursar Accounts 
If you are enrolled at more than one campus you will have multiple
bursar accounts. A separate account statement for each
campus can be viewed through OneStart.
Financial Aid on Bursar Account - "Anticipated Aid" 
"Anticipated aid" is aid that you may be eligible to receive but has
not been dispursed. "Anticipated aid" will not reduce the total
due on your bill. Contact Financial
Aid if you have questions concerning
your financial aid.
Online Bill Payment
You can now pay your bill online using QuikPAY, IU's new online bill payment service. This provides an easy and convenient way of paying your bursar bill online. QuikPAY can be accessed through the OneStart portal and is a web-based payment system that enables a student/payer to pay their bill with a credit card or a direct withdrawal from their checking or savings account.
Tuition Fee Assessment
Tuition for fall courses is based on your student classification (undergraduate/graduate) rather than the classification of the course. This means that an undergraduate student will be charged undergraduate rates regardless of the level of the course. Graduate students will be charged graduate rates regardless of the level of the course.
Refunds and Course Exchanges
- Students dropping courses prior to the end of the first week of classes will receive a 100% fee credit for the courses dropped.
- An additional Late Program Change Fee (service charge) will be assessed beginning in the second week of the classes for each added course.
- Students performing any exchange of courses in the second week of classes will forfeit 25% of their tuition for the dropped course. A 75% credit will be applied toward the tuition for the added course.
Example: During registration in August 2004, you registered for Elementary Composition, ENG-W 131, class number (section)19450 for 3 credit hours in fall 2004. On September 8, 2004, you decide to change sections of the class but remain in ENG-W 131. You drop class number 19450 and add class number 19465. Your bursar account will be charged $20 for the add of the 19465 class number. In addition, 25% of the dropped 19450 class will be forfeited and the 75% credit for the dropped 19450 class will be applied to the tuition for the 19465 class. The approximate amount due for the change of sections will be the $20 late program change fee for adding the 19465 class, plus the 25% remaining due on the tuition of the added 19465 class (75% was credited from the dropped 19450 class).
- Students performing any exchange of courses in the third week of classes will forfeit 50% of their tuition for the dropped course. A 50% credit will be applied toward the tuition for the added course.
- Students performing any exchange of courses in the fourth week of classes will forfeit 75% of their tuition for the dropped course. A 25% credit will be applied toward the tuition for the added course.
- Students performing any exchange of courses in the fifth week of classes and thereafter will forfeit 100% of their tuition for the dropped course.
Schedule Confirmation/Account Statement
A schedule confirmation will no longer be printed on account statements mailed by the Office of the Bursar. You may print a copy of your schedule in the "Self-Service" tab of the OneStart portal.
Bursar Encumbrances and Holds on Your Account
Through the new self service functionality in OneStart, you will be able to view any holds which block University services, including academic, registrar, financial aid, and bursar holds.
If your account is on hold for any reason (such as a past due balance) and you resolve that issue, your hold will be released during the nightly system processing. This means that waiting until the last minute to transact your business will result in additional delays in obtaining service. For example, you have a past due balance on your account and you pay that balance on Tuesday. Your account will not be cleared for registration, transcripts and other services until Wednesday. Therefore, it is important that you resolve your bursar holds as soon as possible, but no later than one working day prior to your registration appointment.
Personal Deferment Plan (Payment Plan)
To assist those students for whom it is a burden to pay the entire amount due at the beginning of the semester, the campus will expand the personal deferment plan to include a portion of all current charges. Currently, eligible students may pay a fee to defer 60% of their tuition and fees. Beginning with fall 2004 semester, the campus will broaden this deferment to include all charges, not just tuition and fees.
The due dates for the initial 40% minimum payment will be August 26 for those students who register before that date and the day of registration for those students who register August 27 through September 3. The Personal Deferment Option will not be offered after September 3. A $25 non-refundable service charge will be assessed to students who choose to participate in the personal deferment plan. Either the entire remaining balance or 50% of the remaining balance will be due September 30. For those students who paid 50% of the remaining balance by September 30, an additional $10 non-refundable service charge will be assessed. The remaining balance plus the $10 service charge will be due on October 29.
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